Four Seasons Hotels and Resorts

‘It is our pleasure to be supporting Four Seasons Hotels and Resorts for over a decade.’

Four Seasons Hotels and Resorts are an international luxury hospitality company with more than 100 hotels worldwide. Four Seasons Hotel Hong Kong is a five-star hotel located in Hong Kong Island with 399 guest rooms and a total of 45 floors. The hotel also has a number of facilities such as meeting rooms, business center and houses two Michelin award-winning restaurants.

During our Pre-sales Consultation with the Four Seasons Hotel team, our team carefully reviewed the hotel’s existing staff management system. Being a five-star establishment, Four Seasons Hotel took management security seriously and required a reliable centralized system backed up by top quality customer support services.

Our consultants highlighted that the hotel management team would benefit from a more sophisticated personnel management system for their staff. In particular, a flexible attendance system integrated with their existing HR system would significantly improve their management efficiency due to the large number of staff and working shifts involved for a hotel their size.

Our solution for Four Seasons Hotel was a state-of-the-art integrated system with the following unique features:

  • A highly flexible attendance management system integrated with the hotel’s existing HR platform
  • Reliable centralized system as the hotel is in operation 24 hours a day, 7 days a week
  • Fully flexible staff shifts/breaks/rest clock-in and clock-out times
  • Multiple departments staff and shifts management
  • Sophisticated overtime calculations and reporting
  • Automated wage adjustment according to custom shift schedules
  • Daily staff attendance report